1. WEBSITE
   
   1.1 Acceptance of Our Terms of Use
   
   The use of this website is conditional upon your acceptance of these terms of use and our privacy policy. If you continue to use this website, it constitutes your acceptance of these terms of use and our privacy policy, regardless of whether or not you have registered as a member. We may modify these terms of use and our privacy policy at any time. In such a case, a modified version of these terms of use or our privacy policy will be published on the website. It is your obligation to frequently review these terms of use and our privacy policy. If you are a member of the website and the changes to the terms of use or privacy policy are material, we will make every effort to notify you of such changes.
   
   If you do not agree with these terms of use, you should not use this website.

1.2 Terms of Use Based on Place of Residence

These terms apply depending on where you reside in the world and the laws in force in your country. This means that if sentimental relationships or marriage through matrimonial agencies are not allowed in your country of residence, acquiring our services is at your own risk. In any case, by accepting the terms and conditions, you exempt LATIN MAGIC AGENCY from any responsibility.

1.3 User Agreement

These terms of use constitute the agreement between you and the matrimonial agency LATIN MAGIC AGENCY, and this agreement governs your use of the Service and the website (hereinafter referred to as the “Agreement”).

1.4 Contact Information

This website is operated by LATIN MAGIC AGENCY, a company registered in Colombia. The matrimonial agency is registered for the Value Added Tax (VAT) in Colombia under the special VAT regime for electronic services for companies outside Colombia. You may contact us through any of the following methods:

– Electronic customer service form: Click here (we recommend this option for the fastest service)
– Email: latinmagicagency@gmail.com
– Phone: +57 3024367272

If you wish to contact us regarding a privacy-related matter or to request information about how we collect and use your personal data, please refer to our privacy policy.

2. 
   
   Subscription to Our Service
   
   2.1 Eligibility
   
   To subscribe to the Service and acquire membership status, or simply to use this website, you must be at least 18 years old. By using this website, you declare under oath, promise, and guarantee that you have the necessary legal capacity to enter into this Agreement and to be bound by all its provisions, including these terms of use. Furthermore, you authorize LATIN MAGIC AGENCY to verify your criminal, behavioral, and personal background. LATIN MAGIC AGENCY reserves the right of admission based on profile analysis and background checks, which you authorize by accepting these terms and conditions of use.

2.2 Formation of the Contract

The contract between you and the company for the use of this website is perfected and comes into effect when you register as a member (i.e., when you sign up on the website or create an account), whether or not this registration is free. You may opt for a subscription with enhanced features. During your registration, you will be required to choose among certain functionalities and contractual conditions and also a payment method. When you click the pay button at the final stage of the subscription upgrade process, a binding contract is formed regarding the upgraded subscription in exchange for the stated price.

2.3 Subscription

(a) You may subscribe to the Service: to be a member of the LATIN MAGIC AGENCY community, GOLD or CLASSIC, you must pay the membership fee, which will allow you to have full access to profiles, information, and interaction through letters and video calls. If you choose not to pay for the subscription, you will only be registered on our website and will have the status of a viewer subscriber. To use additional functionalities beyond the free ones, you must acquire the status of a paid subscriber. This means that the use of additional functionalities is conditioned upon the payment of the corresponding fees.

(b) You acknowledge that you cannot be a member or attempt to subscribe if you have been convicted or are convicted of a serious crime and also declare that you agree with this provision. This measure aims to protect our users. Your subscription request constitutes your declaration that you have not been convicted of a serious crime, do not have a criminal, behavioral, or social record, and are not required to register as a sex offender in any government registry, either in Colombia or in your country of origin. In any case, it is important for you to keep in mind that LATIN MAGIC AGENCY reserves the right of admission based on profile analysis.

(c) You also acknowledge that the company verifies users’ backgrounds and ensures that they have provided truthful information and do not have a criminal record at the time of subscription. However, we reserve the right to investigate all our members and inquire into their backgrounds to confirm that all their statements are true. To this end, you authorize us to carry out what is stated in the previous paragraph, and the company reserves the right to deny your subscription or terminate it if we discover that any of your statements are false. If you have paid for your subscription with false information, you will not receive a refund.

2.4 Subscription Plans and Fees

Subscription plans and their corresponding fees are published on the page https://latinmagicagency.com. These fees may be modified, and such modifications will be published on the mentioned page. You agree that subscription fees are stipulated at a monthly value of $15 to $25. Additionally, events will be held in Colombia, which have a cost of $3,000, and special pricing or promotions may be implemented.

2.5 Payments

(a) You acknowledge that paid services are only made available to members holding a valid subscription or, otherwise, in exchange for the payment of an ad hoc fee. Subscription plans and paid services can be acquired at the rates, validity, and payment methods indicated on the page https://latinmagicagency.com/ or the shopping page. The prices are set in the currency indicated on the relevant page and, unless expressly stated otherwise, include any applicable taxes.

(b) Your subscription or paid services will automatically renew. You may request the deactivation of this automatic renewal option at any time. If you do not do so, your subscription and purchases will be automatically renewed and remain in effect for the time period specified. To deactivate or cancel the automatic renewal option, simply follow the instructions found in the help section of the website. In any case, by carrying out such cancellation or deactivation, you will lose access to the page, and to resume our services, you must subscribe again.

(c) If we provide a recurring billing service for the payment of the fees applicable to your subscription plan or the paid services you opted to participate in, you hereby authorize us to charge you such fees on a recurring basis (with a reasonable periodicity). In such a case, the company will cease charging fees as soon as you notify us in writing that you terminate such authorization.

2.6 Terms of Use for Payment Services

When using third-party payment services, you must accept the terms of use of such payment services.

2.7 Conditions Applicable to Subscriptions and Package Purchases

It is important to note that our paying subscribers are divided into: the Classic membership, the Gold membership (on a monthly basis), and the purchase of event packages. These are specified on the website https://latinmagicagency.com and grant access to advanced matching features, message translation, gifts that you can send through our platform, as well as access to each of the profiles in search results.

During your registration process, you will be asked to choose a password for your account. It is your sole responsibility to select a password that is not easily guessed and to keep it stored securely. You agree not to transfer or sell your website access or usage rights to any third party. If you suspect that your account is no longer secure, you must notify us immediately and promptly change your password (by updating your account information).

2.8 Identity Verification

We reserve the right to request, whenever we deem it appropriate, an identification document that allows us to verify:

(a) Your identity,

(b) The information you have provided us,

(c) Your payment information or billing details, or

(d) Your compliance with these terms of use.

3. The Service

Our company provides an electronic information service that allows its members who are seeking a romantic relationship and marriage to connect with each other. Our Service is a matrimonial agency, not a mail-order bride service, matchmaking, or dating service. The company is obligated to act as an intermediary for you and to find a member or members for any of these purposes.

4. Use of the Service

4.1 Assumption of Risks

You acknowledge and accept that the use of the Service and this website may involve risks that you fully assume.

4.2 Accurate Information

You declare that the information and photographs you provide to the service, the website, or the company will be truthful in all respects, will not violate any provisions of this agreement, and will not cause any harm to anyone. You guarantee and promise the foregoing.

Notwithstanding the above, you must not upload to or publish on our website:

Photographs that are not of yourself, Nude images, Photographs where you appear with other people, Photographs where you do not appear, even if they are of other persons, or Illustrations or caricatures (even if they are of yourself).

4.3 Non-Confidential Information

You accept that any information or material you provide to us, including your personal data (as defined in our privacy policy, which may include your full name, mailing address, phone number, etc.), will be treated as non-confidential and not protected by intellectual property rights. You also consent to our unrestricted use of such information, provided that such use complies with our privacy policy and applicable laws.

Specifically, you consent to the company using your material or information (including any data, photographs, videos, or audio recordings from your profile) to replicate your profile on any other relevant dating website owned and operated by the company or as part of LATIN MAGIC AGENCY. You further acknowledge that any content or information you provide may be read by other members or users of the website, clarifying that no sensitive or legally protected information will be published.

4.4 Availability of Information Abroad for Women in the Agency’s Community

(a) Any data in your profile that you provide will be visible to anyone viewing your profile, regardless of the viewer’s location. By creating a profile on this site, you agree to allow foreign recipients to view it. This applies exclusively to women.

(b) The company uses servers worldwide to store your personal data, meaning they may be located in a country different from your residence.

(c) The company relies on global contractors (who may be based in a different country than yours) to verify the criminal and other background information of certain individuals.

(d) To provide you with the support you need, our services, administrative tasks, or fraud prevention measures, we may require that our employees or suppliers (who may be in different countries from yours) have access to your personal data.

(e) You expressly consent to the transfer of your personal data to our members, employees, and third parties located in different countries from your own and for it to be stored in such locations, as stipulated in clauses 4.4(a), (b), (c), and (d) of these terms and our privacy policy. You acknowledge and accept the risks associated with such transfers and data storage, especially in cases where those countries do not have an equivalent level of data protection to your country of residence. All data transfers conducted by LATIN MAGIC AGENCY will comply with our privacy policy. You have the right to withdraw your consent to our use of your personal data or object to its use at any time by following the procedures outlined in our privacy policy.

4.5 Copyright Assignment

You agree that any copyright you may have regarding any content or information you provide to the company is assigned to the company for its use under these terms of use. You must not upload, transmit, or otherwise provide content or information for which you do not own the copyright. You declare and guarantee that all content and information you provide are original works created by you and have not been obtained from any third party.

4.6 Lawful Access

You must ensure at all times that your access to the website and use of the Service are not illegal or prohibited by the laws applicable to you. You alone are responsible for ensuring that your actions comply with the laws applicable to you.

4.7 Exposure to Viruses

You are responsible for taking your own security measures to ensure that the process you use to access the website does not put you at risk of infection from computer viruses, malicious code, or other interferences that may damage your computer or IT system. Additionally, we accept no responsibility for any interference or damage to your computer system that arises from your use of the Service, the website, or any linked websites.

4.8 Profile Content

(a) You are solely responsible for the content of your profile and messages, as well as any other material you upload to the Service or transmit to other members.

(b) You agree not to post on your profile or the website, nor upload any content that is:

Abusive, obscene, disrespectful of others’ religious beliefs, offensive, sexual in nature, threatening, harassing, racist, inappropriate, or otherwise, at our sole discretion, unsuitable, or

Displays, describes, identifies, or refers to any person other than yourself.

4.9 Interaction with Other Members

You are solely responsible for your interactions with other members of the Service. If you choose to travel to Colombia and engage in activities outside those offered by the agency, the agency is not responsible for your actions, and you hereby release LATIN MAGIC AGENCY from any liability.

4.10 Prohibited Conduct

You represent and warrant that you will not:

(a) Disclose any information provided to you through the Service without prior consent from the person who provided it.

(b) Use the Service to engage in offensive or harassing behavior, including but not limited to distributing sexually or racially offensive material, abusive, threatening, vulgar, obscene, defamatory, or illegal content.

(c) Use the Service for group sex, extramarital affairs, or relationships outside of marriage, solicitation of prostitution, or any other illegal activities.

(d) Impersonate any person, misrepresent your age or marital status, or provide false or misleading information in your profile.

(e) Use bots or automated means to access the Service.

4.11 Copyright Violation Notification

(a) Our company respects the intellectual property rights of third parties. If you suspect that any content displayed on the website belongs to you or may belong to a third party, and such content is displayed in a manner that could constitute a violation of your copyright or other intellectual property rights you own, or a violation of third-party intellectual property rights, you may send us a notification including the following information and formalities:

(i) Your contact information, including your address, phone number, and email address.

(ii) An electronic or manual signature of the person authorized to act on behalf of the copyright owner or other intellectual property right holder.

(iii) A description of the copyrighted work or intellectual property creation that has been infringed or is suspected to have been infringed.

(iv) The name of the website where the allegedly infringing material is located.

(v) A description of the location within the relevant website where the allegedly infringing material is found.

(vi) A statement from you declaring:

(A) That you have a good faith belief that the disputed use has not been authorized by the copyright owner, representative, or law.

(B) Under penalty of perjury, that the information you provide in your notification is accurate, has been submitted in good faith, and that you are the copyright or intellectual property rights holder or are authorized to act on behalf of the owner.

Notifications should be sent to:

latinmagicagency@gmail.com

4.12 Authorized Uses of Images

In addition to the provisions set forth in Clause 4.5, by providing us with photographs, materials, information, or content, you agree to the following:

(a) You accept their reproduction, use, copying, performance, display, distribution, and exploitation.

(b) You accept their transformation through the creation of derivative works and their incorporation into other works or media.

(c) You accept that third parties will have the same rights regarding these materials as granted by you to the company under Clauses 4.12(a) and 4.12(b) above, and you consent to all such uses, including, but not limited to, any promotional or commercial purposes. (You also guarantee that you have the necessary capacity to grant such consent as stated in this clause).

4.13 Mail-Order Brides or Wives

This website is not a “mail-order bride” service and can never be considered as such, nor can it be understood in any way as a service that assists in finding mail-order brides, promotes, facilitates, or provides such a service. You declare that if your country of residence prohibits the advertisement of husband or wife-seeking services or the offering or demand for individuals seeking marriage, you are aware of such prohibition.

If you reside in a country that prohibits its residents from using husband or wife-seeking services, your acceptance of this agreement constitutes your declaration and promise that you will not use our Service or our website for any purpose that violates such laws. Furthermore, you guarantee compliance with this provision. Through this agreement, you acknowledge and accept that it is your sole responsibility to ensure that you do not violate any such restrictions. You understand that the liability waiver outlined in Clause 17 will apply in case of such a violation, and you accept this condition.

4.14 Territorial Restrictions

If you reside in a country where using the internet to meet a romantic partner and get married is prohibited, by using the website’s Service or mobile application, you declare and guarantee that you are not located in, under the control of, or a citizen or resident of any of the prohibited countries or on any such restricted lists.

5. Information

5.1 Control and Monitoring of Information

We reserve the right to monitor all profiles, messages, chat messages, instant messages, videos, and audio recordings to ensure compliance with these terms of use. To ensure we provide the most effective service and a highly secure online environment, we have contracted one or more third parties to provide online security features to our clients.

To provide this security, certain non-personal information about your computer or the device through which you access our websites must be collected. You expressly acknowledge and accept this solely for the purpose of ensuring a secure online environment, whether this collection is conducted directly by us or through our third-party security service providers. Although this does not involve the collection of personal data, we guarantee that the third parties we contract for security purposes adhere to the strictest data protection practices.

5.2 Modification and Deletion of Information

Although we do not monitor all messages or materials posted or sent by members of the Service, nor do we have the capability to do so, and we assume no responsibility for the contents of such messages or materials, we reserve the right—but without any obligation—to remove, relocate, or modify messages or materials (including profiles, messages, videos, and audio recordings) that, at our sole discretion, may constitute a violation of these terms of use or that we otherwise deem unacceptable.

5.3 Information Security

Unfortunately, it is impossible to guarantee complete security in data transmission over the internet. While we make every effort to protect transmitted information, we cannot guarantee the security of the information you transmit to us or that we transmit to third parties authorized under our privacy policy. Accordingly, you expressly declare that you assume the risk of security failures concerning the information you transmit to us.

Additionally, you expressly consent to our transmission of your personal data to authorized third parties, whether located in your country of residence or outside of it. You do so with full awareness of the risks associated with such transmissions, especially when the destination country does not offer a level of protection identical or similar to that of your country of residence.

You have the right to revoke your consent to our use of your personal data or to object to our use of it at any time by following the procedures specified in our privacy policy.

Notwithstanding the above, whenever we receive a data transmission from you, we will take reasonable measures to ensure its security.

6. Usage Limitation

Unless otherwise authorized in writing, the access provided to you on our website is for your exclusive use. Businesses, groups, organizations, or companies are prohibited from registering as members. You may make paper copies of any information contained on the website for your personal use unless explicitly prohibited.

7. Direct Advertising

You expressly consent to the company using or disclosing your personal data collected for direct advertising purposes. You may revoke your consent for us to use your personal data or object to its use at any time by following the procedures outlined in our privacy policy.

8. Communications

The company reserves the right to send you emails regarding changes or updates to the Service or any products or services offered by the company or its business partners.

9. Advertisements

9.1 Disclaimer

The responsibility for the content of advertisements that may appear on the website (including hyperlinks to advertisers’ web pages) lies exclusively with the advertisers. The appearance of such advertisements on our website does not imply our recommendation or endorsement of the advertised products or services. The responsibility for the claims contained in such advertisements rests solely with the respective advertiser.

10. Intellectual Property Rights

All rights related to the Service and the website, including all associated intellectual property rights, belong to the company, which reserves any rights not expressly granted.

10.1 Copyright

The copyright of the Service and the website (including texts, graphics, logos, icons, sounds, and software) belongs to the company or has been assigned to the company. Except for purposes established by any entity contracted exclusively for data management in countries outside Colombia, or similar applicable laws in your country of residence, and subject to the conditions set forth therein, or except where these terms of use expressly authorize otherwise, you may not, in any way or by any means:

(a) Adapt, reproduce, store, distribute, print, display, perform, or publish any part of the Service or the website, nor create derivative works from materials or content found within the Service or website.

(b) Commercialize data, products, or services obtained from any part of the website or Service.

Unless we provide prior written consent.

10.2 Trademarks

Unless expressly stated otherwise, any work or device that includes the logo identifying LATIN MAGIC AGENCY, which appears on our website, is a registered trademark. If you use any of our trademarks concerning our activities, products, or services, you must include a statement attributing the ownership of the trademark to us. You are prohibited from using our trademarks:

(a) Within your own trademarks, as part of your trademarks, or entirely as your trademarks.

(b) In relation to activities, products, or services that are not ours.

(c) In a manner that may cause confusion, error, or deception.

(d) In any way that discredits us or our information, products, or services (including but not limited to our Service or website).

11. Linked Websites

11.1 Links Provided for Your Convenience

The website may contain links to other websites (“linked websites”). These links are provided solely for your convenience, and they may not be updated or functional. We assume no responsibility for the content or privacy policies related to the linked websites.

11.2 No Approval or Recommendation

Our links to linked websites should not be construed as an approval or recommendation of the owners or operators of such linked websites, an endorsement of their activities, or an endorsement, recommendation, or approval of the information, graphics, materials, products, or services contained or mentioned on such linked websites unless explicitly stated otherwise. We recommend that you read the terms of use and privacy policy of any linked website before using it.

12. Data Protection Statement

We are committed to complying with our data protection policy, which is available on our website and may be modified from time to time to comply with applicable laws and adapt to the evolution of our business.

You expressly authorize us to collect and process your personal data as described in our privacy policy. You may revoke your consent for us to use your personal data or object to its use at any time by following the procedures outlined in our privacy policy.

We do not sell personal data to third parties or provide personal data for any commercial purpose (unless specifically mentioned in our privacy policy). We provide your personal data to our external service providers only in the circumstances outlined in our privacy statement.

13. Sale of the Website or Service

You authorize the company that, in the event of the sale of the website, the Service, or the company itself (or any part thereof), or a change in control of the company, it may disclose, assign, or transfer your personal data, special category personal data, or any other information you have submitted to the website or Services (including photographs from your public profile) to the buyer, new entity, or individual acquiring control, so that they may provide you with the Services and direct advertising.

You expressly agree that the new owner, entity, or individual in control may be located in a different country from your residence and expressly consent to the transfer of your personal data to countries other than your own.

14. Disclaimers and Limitations of Liability

14.1 Consumer Rights Under the Colombian Commercial Code

14.2 Absence of Guarantee of Accuracy

Subject to clauses 14.1 and 14.2, we do not represent or guarantee that the materials or information provided through the Service or the website (including any profiles, advice, opinions, or statements from members or any other information displayed, uploaded, or distributed by the company, any member, or any other person or entity) are reliable, accurate, or complete. We also do not represent or guarantee that your access to the Service or the website will be uninterrupted, secure, or fast.

We assume no liability for any losses you may experience as a result of any action you take based on any information or material provided through the Service or on the website, or as a result of relying on such information or materials. You should always conduct your own investigations before acting based on any information or material from the website or placing trust in them. You acknowledge that you assume all risks arising from any reliance you place on any material or information of this nature.

14.3 No Guarantee of Availability

Subject to clauses 14.1 and 14.2, we do not guarantee that the Service or the website will be uninterrupted or error-free. The service is provided “as is.” For this reason, the Service or the website may be unavailable for certain periods or experience delays or deficiencies. Whenever permitted by law, you agree that the Service (and website availability) is provided without any kind of warranties, either express or implied, and expressly excludes, among others, the implied warranties of fitness for general use and fitness for a specific purpose.

14.4 Exclusion of Implied Warranties

To the extent permitted by law and subject to clauses 14.1 and 14.2, any condition or warranty that would otherwise be implied into these terms of use is expressly excluded. If a law imposes conditions or implied warranties that we cannot exclude or modify, or prohibits us from excluding our liability or modifying its enforceability, such conditions or warranties will be considered included in these terms of use. However, our liability for non-compliance will be limited to:

(a) In cases where such non-compliance relates to services:

(i) The new provision of the service; or

(ii) The payment of the cost of the new provision of the service.

14.5 Disclaimer of Liability for Losses

We accept no liability for losses or damages, regardless of how they are caused (including negligence), that you may have suffered, directly or indirectly, in connection with your use of the Service, the website, or any linked webpage. We also do not accept liability for any losses you may suffer due to your use of any information contained on the website or the Service, or accessed through the website or Service, or due to reliance on such information.

To avoid any doubt, and as an example, the following are some instances of liability disclaimers, which in no way limit the broad and general nature of the preceding paragraph:

(a) The company accepts no liability for damages of any kind, whether direct or indirect (including but not limited to tentative, incidental, special, and consequential damages), arising from or otherwise related to any delay in using the Service or the website or the inability to use them. This also includes your use of the Service or the website, any information, products, or services obtained through the Service or the website, or any other use of the website. Such claims for damages may be based on contract, negligence, other civil wrongs, strict liability, or any other legal basis, even if the company has been advised of the possibility of such damages.

(b) The company accepts no liability for materials or information of any kind that you may submit to the Service or the website, nor for any use or misuse of such materials or information by other users or members.

(c) The company accepts no liability for the behavior of its members or other users of the Service, including but not limited to any actions that cause bodily harm to another person.

15. Specific Warnings Regarding Online Dating

15.1 Risks

You acknowledge that there are inherent risks in online dating, including but not limited to interacting, unknowingly, with minors or individuals whose real intentions are unknown or who have criminal motives. You commit to taking all necessary preventive measures when communicating or arranging meetings with other users, especially when you decide to meet another user in person. Additionally, you agree to read our online dating safety tips before using the Service.

15.2 Guarantee of Members’ Identities

You acknowledge that verifying users’ identities online is extremely difficult. The company cannot guarantee, and therefore does not guarantee, that each member or user of the Service is who they claim to be. Furthermore, the company does not guarantee, nor has the ability to ensure, that members’ profiles are reliable, correct, or complete. For this reason, you must exercise caution when interacting with other members or users of the Service or the website.

16. Duration and Termination

16.1 Duration of the Contract for Members

This contract remains in effect as long as you maintain membership in the Service and for any other reason you continue to use the website.

16.2 Termination of Your Subscription by Your Own Initiative

You may terminate your subscription at any time and for any reason, and such termination will be effective upon receipt of your written notification. This termination notice may be sent to the email address listed in the contact section of our website. You may also cancel your subscription by clicking on the cancel subscription link found in the members’ section of our website. In this case, you will not be entitled to a refund of any subscription fees.

16.3 Special Right of Termination

(a) If you pass away before the expiration of your subscription, it will be canceled.

(b) If, before your subscription expires, you experience a severe disability that prevents you from using the website, you will be entitled to a refund for the portion of your subscription that you will be unable to use due to your disability. This refund will be calculated from the moment you inform the agency of the disability or force majeure event. If you are unable to participate in any of our events due to this reason, the refund will be prorated after deducting expenses incurred by the agency. To exercise this right, you must send a notification to the company at the following email address: latinmagicagency@gmail.com

16.4 Cancellation of Your Access to the Service

We may, at our sole discretion, deactivate, cancel, or suspend your access to the entire Service at any time, with or without prior notice, and for any reason. This includes, but is not limited to, fraudulent, abusive, or otherwise illegal activities carried out by you or actions that, for any reason, affect the peaceful and proper use and enjoyment of the Service by others.

16.5 Cancellation of Your Subscription by the Company

We may cancel your subscription and access to the Service at any time with immediate effect if we have reason to believe (at our sole discretion) that you have violated this contract. You will receive a cancellation notice at the last email address you provided us. No refunds will be issued.

16.6 Deactivation Due to Inactivity

If your account has not been used for six consecutive months, we may proceed with its deactivation, and you will be notified at the last email address you provided us.

16.7 Withdrawal

This section applies only if you are a consumer and have not yet started using the Service. If you choose to withdraw, you must notify us within the first 14 days of the month. However, you must pay for one full month of membership. This period starts from the day you registered as a member of the Service. The withdrawal request must be made in writing via our email: latinmagicagency@gmail.com.

If you start using the Service within those fourteen (14) days, it will be understood that you have requested the provision of the Service. In that case, you will be required to pay the amount corresponding to the Service until you cancel it.

17. Liability Exemption

To the maximum extent legally permitted, you agree to indemnify, defend, and hold us harmless, along with our affiliates, related legal entities, shareholders, executives, directors, employees, agents, and representatives, from any claims or demands, losses, damages, tax evasion, registration in countries where our service is prohibited, liabilities, or expenses (including full legal or judicial costs) that the company, or any of its affiliates, related legal entities, shareholders, executives, directors, employees, agents, or representatives may incur due to or in connection with any of the following circumstances:

(a) Any contractual breach on your part,

(b) Any unauthorized use of the website that may be linked to you,

(c) Any legal violation committed by you, and

(d) Any act or omission by you related to the website.

You agree to fully cooperate with us in helping to defend against any claim. We reserve the right (but not the obligation) to assume exclusive defense and take exclusive control of any proceeding or process (judicial or otherwise) related to any of the above circumstances in which you are obligated to indemnify us. However, this does not release you in any way from your obligation to hold us harmless from any such claim.

18. General Provisions

18.1 Contractual Breach by the Company

The company assumes no responsibility for contractual breaches that result from circumstances beyond our reasonable control.

18.2 No Permanent Waiver

If we waive any right under these terms of use at any time, it does not imply a permanent waiver of that right.

18.3 Severability

If any provision of these terms of use is found to be null, unenforceable, or illegal, the remaining provisions shall continue to be fully valid and enforceable.

18.4 Binding Language for this Contract

This contract is drafted in Spanish and English and must be interpreted and complied with in those languages only. If the company provides you with a translation of this contract, the valid and binding version shall always be the English version. You acknowledge and accept that any translated version is provided solely as a courtesy for better comprehension. Any contradictions or inconsistencies between the English and other language versions of this contract shall always be resolved in favor of the English version.

18.5 Modifications

We reserve the right to modify these terms of use at our discretion. Modifications take effect as soon as they are published on the website. Continuing to use the website after such publication constitutes acceptance of the modifications.

18.6 Assignment

You are prohibited from assigning, in whole or in part, your rights as an active member under this contract or any rights related to the Service or website without a justified cause or force majeure that has been reported to the Matrimonial Agency. However, whoever acquires the package must subscribe and pay the membership fee. The company has the right to assign, in whole or in part, its rights or obligations under this contract or related to the Service or website to any third party. If a third party assumes the company’s obligations under this contract, the company shall, at its sole discretion, be fully released from any liability arising from this contract.

18.7 Relationship Between the Parties

You agree that neither this contract nor your use of the Service or website creates an employment relationship, joint venture, partnership, agency, representation, or any similar relationship.

18.8 Applicable Law

This contract was designed following Colombian regulations and shall be adjusted and governed by the laws of the subscriber’s country of origin, with subscribers assuming direct responsibility for not violating any applicable laws.

19. Definitions

For the purposes of these terms of use, the following defined terms shall have the meanings set forth below:

Special Categories of Personal Data: Personal data that reveals a person’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal records, genetic or biometric data used solely for identifying a natural person, health-related data, and data regarding an individual’s sex life or sexual orientation.

Commercialization: Exploitation, marketing, promotion, development, integration, research, sale, or any other activity that may result in a benefit or compensation.

Personal Data: Any information relating to an identified or identifiable natural person (the “data subject”). An identifiable person is one who can be identified, directly or indirectly, particularly by reference to an identifier such as a name, identification number, location data, online identifier, or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.

Claim (with Initial Capital Letter): In the case of an individual, any demand, claim, action, injury, damages, losses, costs, liability, proceeding, cause of action, or request for compensation or reimbursement, or liability claim in which the individual may be an active or passive party, whether present or future, potential or actual, proven or not.

Company: Latin Magic Agency.

Privacy Policy: The company’s privacy policy, available to anyone on the website.

Service or Services (with Initial Capital Letter): Resources made available to members through the website.

Paid Services: Resources and services made available to paid members of the website holding a valid subscription.

Website: This website, owned and operated by the company.

Terms of Use: These conditions (as currently stated or as modified in the future), which constitute the contract you have entered into with the company.

“We,” “Us,” and “Our” refer to the Matrimonial Agency